School Office Clerk & Customer Service Assistant

Wake County Public School System; Raleigh (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support our office and school operations with general clerical duties, timely phone and email responses, and customer service.

The position requires a High School diploma, proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Apps, strong organizational and interpersonal skills, and the ability to handle confidential information.

Qualifications

• Knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Apps.
• Excellent customer service and organizational skills.
• Ability to maintain confidentiality and communicate clearly in writing and speech.

Responsibilities

• Performs general clerical duties (copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to employees; answers emails and delivers documents; provides customer service to visitors.
• Investigates specific questions, concerns, and issues to provide answers and resolutions.
• Attends all required meetings and trainings.
• Performs other related duties, as assigned.

Skills

MS Office

Google Apps

Customer service

Organization

Interpersonal skills

Confidentiality

Communication skills

Office equipment

Attention to detail

Teamwork

Education

High School diploma

Tools

copier

Fax machine

Scanner

Job description

Wake County Public School System is seeking a Clerical Assistant to support our office and school operations with general clerical duties, timely phone and email responses, and customer service.

The position requires a High School diploma, proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Apps, strong organizational and interpersonal skills, and the ability to handle confidential information.