Clerical Assistant: Office Support & Customer Service

Wake County Public School System; Garner (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support office activities with clerical duties, phone and front-desk inquiries, and customer service.

The role requires a high school diploma or equivalent, proficiency in Microsoft Office and Google Apps, and strong organizational and communication skills to interact with staff, students, parents, and community members.

Qualifications

• Knowledge of Microsoft Office and Google Apps.
• Excellent customer services and organizational skills.
• Confidentiality and discretion in handling information.
• Clear written and oral communication; ability to work with diverse people.
• Ability to operate standard office equipment and minimize errors.

Responsibilities

• Performs general clerical duties (copying, faxing, typing, note taking, scheduling meetings).
• Receives and routes phone calls; answers emails and provides information to staff and visitors.
• Investigates specific questions or issues to provide answers and resolutions.
• Attends required meetings and trainings.
• Performs other related duties as assigned.

Skills

MS Office

Google Apps

Customer service

Organization

Interpersonal skills

Confidentiality

Communication

Office equipment

Attention to detail

Relationship building

Education

High School diploma or equivalent

Tools

Copier

Fax machine

Scanner

Job description

Wake County Public School System is seeking a Clerical Assistant to support office activities with clerical duties, phone and front-desk inquiries, and customer service.

The role requires a high school diploma or equivalent, proficiency in Microsoft Office and Google Apps, and strong organizational and communication skills to interact with staff, students, parents, and community members.