School Office Support Specialist

Wake-County-Public-School-System; Raleigh (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Wake-County Public School System is seeking a Clerical Assistant to support a school office with general clerical tasks and frontline customer service. You will handle calls, emails, and document flow, while maintaining confidentiality and accuracy in a busy environment.

Ideal candidates have a high school diploma and strong Microsoft Office/Google Apps skills, plus excellent communication and organizational abilities. The role may require occasional evenings or weekends.

Qualifications

• High School diploma or equivalent.
• Knowledge of Microsoft Office and Google Apps.
• Excellent customer service and organizational skills.

Responsibilities

• Performs general clerical duties such as copying, faxing, typing, note taking, and scheduling meetings.
• Receives and returns phone calls, answers emails, and provides information and documents.
• Investigates questions and issues to provide answers or resolutions.
• Attends required meetings and trainings.
• Performs other related duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Apps

Customer service

Organization

Interpersonal skills

Communication skills

Discretion and confidentiality

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Apps

Job description

Wake-County Public School System is seeking a Clerical Assistant to support a school office with general clerical tasks and frontline customer service. You will handle calls, emails, and document flow, while maintaining confidentiality and accuracy in a busy environment.

Ideal candidates have a high school diploma and strong Microsoft Office/Google Apps skills, plus excellent communication and organizational abilities. The role may require occasional evenings or weekends.