School Office Administrative Assistant

Wake County Public School System; Rolesville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support office operations at a school site. The role involves general clerical duties, customer service, and effective communication with staff, students, and families.

The position requires a high school diploma or equivalent and knowledge of Microsoft Office and Google Apps. The candidate should have strong organizational skills and the ability to maintain confidentiality and professionalism in a diverse environment.

Qualifications

• Knowledge of Microsoft Office, specifically Word, Excel, and Power Point; Google Apps;
• Excellent customer services skills;
• Excellent organizational skills;
• Effective interpersonal skills to deal with a diverse public;
• Ability to be discrete and maintain confidentiality;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.;
• Ability to minimize errors with attention to detail;
• Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties, as assigned.

Skills

Microsoft Word

Excel

PowerPoint

Google Apps

Customer service

Organizational skills

Interpersonal skills

Communication

Confidentiality

Attention to detail

Education

High School diploma or equivalent

Job description

Wake County Public School System is seeking a Clerical Assistant to support office operations at a school site. The role involves general clerical duties, customer service, and effective communication with staff, students, and families.

The position requires a high school diploma or equivalent and knowledge of Microsoft Office and Google Apps. The candidate should have strong organizational skills and the ability to maintain confidentiality and professionalism in a diverse environment.