School Office Clerk — Customer Service & Admin Support

Wake County Public School System; Garner (NC); On-site; USD 21,000 - 25,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support office and school operations, handling general clerical duties and delivering customer service to staff, students, parents, and the community. This role requires proficiency in Word, Excel, PowerPoint, and Google Apps, along with strong organizational and interpersonal skills and a commitment to confidentiality.

Attention to detail and the ability to manage multiple tasks in a fast-paced environment are essential.

Qualifications

• HS diploma or equivalent required.
• Knowledge of MS Office and Google Apps.
• Excellent customer service and organizational skills.
• Strong communication and confidentiality.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Performs general clerical duties such as copying, faxing, typing, note taking, scheduling meetings.
• Receives and returns phone calls to employees; answers emails and delivers necessary documents; provides customer service to visitors.
• Investigates questions and provides answers/resolutions.
• Attends all required meetings and trainings.
• Performs other related duties as assigned.

Skills

MS Word

MS Excel

PowerPoint

Google Apps

Customer service

Organizational skills

Interpersonal skills

Confidentiality

Communication skills

Office equipment

Education

High School diploma or equivalent

Tools

Copier/Scanner

Job description

Wake County Public School System is seeking a Clerical Assistant to support office and school operations, handling general clerical duties and delivering customer service to staff, students, parents, and the community. This role requires proficiency in Word, Excel, PowerPoint, and Google Apps, along with strong organizational and interpersonal skills and a commitment to confidentiality.

Attention to detail and the ability to manage multiple tasks in a fast-paced environment are essential.