Scheduler (104850)

U.S. Dermatology Partners; Tyler (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a part-time Administrative/Clerical Associate to schedule appointments, verify patient information, and support clinical staff in delivering patient care.

This role focuses on accurate data entry, excellent communication, and a strong commitment to HIPAA compliance. The position requires at least one year of medical office experience, or 3–6 months of related training, and emphasizes detail-oriented, reliable performance in a collaborative call

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience.
• Detail oriented with professional attitude and reliability.
• Ability to follow or provide verbal and written instructions with clear grammar and spelling.

Responsibilities

• Schedules all appointments for providers in the computer system, excluding procedural appointments.
• Verifies patient demographic and insurance information in the system.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on location and directions.
• Enters and retrieves data in the computer system.
• Answers phone calls and directs callers to the correct extensions; takes messages as needed.
• Adheres to safety policies and supports high-quality customer service.
• Performs other duties as needed for the organization.

Skills

Detail oriented

Professional attitude

Organizational skills

Grammar and spelling

Customer service

English communication

Computer skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Details: Job Location: Corporate-Call Center - Tyler, TX, Position Type: Part Time, Salary Range: Undisclosed, Job Category: Admin - Clerical

SECTION 1: Job Summary (Summary of the basic functions of the position)

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients’ appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications: SECTION 3: Experience Requirements

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.