Scheduler

U.S. Dermatology Partners; Tyler (TX); Presencial; USD 32.000 - 52.000; Tempo integral

Resumo da vaga

U.S. Dermatology Partners in Tyler, TX seeks a front desk coordinator to schedule appointments and support clinical staff. You will verify patient information, handle insurance details, and guide patients to exam rooms.

The role requires strong organizational skills, excellent communication in English, and proficiency with basic computer applications. We emphasize accuracy, HIPAA compliance, and friendly customer service in a busy medical office.

Qualificações

• Minimum one year of work experience in a medical office.
• Three to six months related experience and/or training, or equivalent combination of education and experience.

Responsabilidades

• Schedule all appointments for providers in computer system.
• Verify patient demographic information and insurance details.
• Confirm appointments and answer questions about scheduling.
• Instruct patients on locations and directions.
• Enter data into computer and retrieve information.
• Answer phones and direct callers to the correct extension.
• Adhere to safety policies and provide high-quality customer service.
• Perform other duties as needed.

Conhecimentos

Detail oriented

Professional attitude

Reliable

Organizational skills

Verbal communication

Written communication

English proficiency

Data entry

Problem solving

HIPAA knowledge

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrição da vaga

SECTION 1: Job Summary (Summary of the basic functions of the position)Schedules appointments and performs various clerical duties to assist patients and clinical staff inproviding patient care by performing the following duties:SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)Verifies all pertinent patient demographic information in computer system, including insurance information.Confirms patients’ appointment and answers incoming questions about appointments.Instructs patients in locations and directions.Enters appropriate data into computer and retrieves data.Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as neededAdheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsMinimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experienceSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.