Scheduler (104630)

U.S. Dermatology Partners; Centreville (VA); On-site; USD 26,000 - 30,000; Full time

Job summary

U.S. Dermatology Partners in Centreville, VA is seeking an Administrative Clerk to support patient care by handling scheduling and clerical duties in a medical office setting.

The role emphasizes accurate data entry, patient information verification, and courteous patient interactions. The position requires at least 1 year in a medical office or related experience, strong organizational skills, and proficiency with MS Office.

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience
• Detail oriented, professional attitude, reliable
• Ability to communicate in English, both verbally and in writing
• Proficiency with MS Office applications (Excel, Word, Outlook) and basic computer operations
• Knowledge of HIPAA guidelines and state/federal regulations relevant to the position

Responsibilities

• Schedules all appointments for providers in computer system
• Verifies patient demographic and insurance information in the system
• Confirms appointments and answers questions about scheduling
• Instructs patients on locations and directions
• Enters data into the computer system and retrieves records
• Answers phone calls and directs inquiries to correct extensions
• Adheres to safety policies and maintains high quality customer service
• Performs other related duties as needed

Skills

Detail oriented

Professional attitude

Interpersonal skills

English communication

Data entry

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Details: Job Location: Centreville-Braddock - Centreville, VA 20121, Position Type: Full Time, Salary Range: $19.00 - $22.00 Hourly, Job Category: Admin - Clerical,

SECTION 1: Job Summary (Summary of the basic functions of the position)

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients’ appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

SECTION 3: Experience Requirements

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities

This position has no supervisory responsibilities.