Scheduler (104652)

U.S. Dermatology Partners; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

U.S. Dermatology Partners is seeking a full-time Scheduler in Phoenix, AZ to manage provider appointments and perform clerical tasks supporting patient care.

The role involves verifying demographics, scheduling procedures, and handling front-desk communications with a focus on accurate data entry and patient experience. The position requires strong organizational skills, English proficiency, and the ability to follow instructions while maintaining HIPAA-compliant handling of patient information.

Qualifications

• Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Schedules all appointments for providers in the computer system, including procedural cases.
• Verifies patient demographics and insurance information in the system.
• Confirms appointments and answers questions about scheduling.
• Instructs patients on locations and directions.
• Enters data into the computer and retrieves records.
• Answers phones and directs callers to extensions, takes messages as needed.
• Adheres to safety policies and supports high-quality customer service.
• Performs other duties as needed.

Skills

Detail oriented

Professional attitude

Customer service

English communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Scheduler (104652)# Scheduler (104652)Phoenix-Tatum - Phoenix, AZ 85028Start Date 10/22/2026## OverviewPosition TypeFull TimeCategoryAdmin - Clerical## Description**SECTION 1: Job Summary (Summary of the basic functions of the position)**Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:**SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)*** Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)* Verifies all pertinent patient demographic information in computer system, including insurance information.* Confirms patients’ appointment and answers incoming questions about appointments.* Instructs patients in locations and directions.* Enters appropriate data into computer and retrieves data.* Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**SECTION 3: Experience Requirements*** Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience**SECTION 4: Knowledge, Skills and Abilities Requirements*** Detail oriented, professional attitude, reliable* Management and organizational skills to support the leadership of this function* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations* Interpersonal skills to support customer service, functional, and team mate support needs + Able to communicate effectively in English, both verbally and in writing* Mathematical and/or analytical ability for basic to intermediate problem solving* Basic to intermediate computer operation + Proficiency with Microsoft Excel, Word, and Outlook* Specialty knowledge of systems relating to job function* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines**SECTION 5: Supervisory Responsibilities:*** This position has no supervisory responsibilities.