Sales Supervisor - Lead & Grow Store Team

Steve Madden; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

FSA

401K match program

Paid time off

Employee discount

Tuition reimbursement

Career growth

Referral program

Job summary

Steve Madden in Nashville seeks a full-time Sales Supervisor to lead a dynamic retail team and support store leadership. You will guide daily operations, coach associates, and ensure outstanding customer experiences. The role requires flexibility for varied schedules and a commitment to store performance.

Join a fast-paced environment that values teamwork and growth opportunities. Ideal candidates bring 2-3 years of retail experience, strong communication, and organizational skills.

Qualifications

• Must have 2-3 years of retail experience.
• HS diploma or equivalent preferred.
• Strong organizational and coordination skills.
• Excellent team-building skills.
• Strong verbal and written communication.
• Flexible schedule including day, evening, weekends and holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Team leadership

Customer service

Communication

Education

HS diploma

Job description

Steve Madden in Nashville seeks a full-time Sales Supervisor to lead a dynamic retail team and support store leadership. You will guide daily operations, coach associates, and ensure outstanding customer experiences. The role requires flexibility for varied schedules and a commitment to store performance.

Join a fast-paced environment that values teamwork and growth opportunities. Ideal candidates bring 2-3 years of retail experience, strong communication, and organizational skills.