Store Manager: Lead High-Performance Team & Sales Growth

stevemaddenretailcareers; Nashville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Virtual Health Care

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Friends and Family Discount Events

Job summary

Steve Madden is seeking a Store Manager (Full-Time) in Nashville to oversee all staff and store operations, maintain presentation, and drive sales while upholding the brand's values.

You will lead a high-performing team, coach staff, manage inventory, customer service, merchandising, and loss prevention, and ensure safety standards to achieve profitability goals. A flexible schedule is required.

Qualifications

• Minimum of 4-6 years of retail experience, including staff supervision.
• High school diploma or equivalent.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.

Responsibilities

• Develop and lead a high-performance team that reflects the company's values.
• Regularly share the company's vision and mission with the team and customers.
• Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching.
• Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
• Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Select and hire qualified candidates who reflect the company’s values.
• Maintain all safety and operational standards.
• Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
• Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
• Process information or merchandise through the computer system and POS register system.
• Be flexible and occasionally perform work outside your specific role.

Skills

Staff supervision

Organizational skills

Communication skills

Retail operations

Education

High school diploma

Job description

Steve Madden is seeking a Store Manager (Full-Time) in Nashville to oversee all staff and store operations, maintain presentation, and drive sales while upholding the brand's values.

You will lead a high-performing team, coach staff, manage inventory, customer service, merchandising, and loss prevention, and ensure safety standards to achieve profitability goals. A flexible schedule is required.