Sales Supervisor - Lead, Coach & Drive Retail Wins

Steve Madden; Canutillo (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Flexible Spending Accounts

Life & Disability Insurance

401K with company match

Paid time off

Employee discount

Job summary

Steve Madden is seeking a Sales Supervisor (full-time) to support the management team and lead a dynamic retail team. The role emphasizes achieving sales targets, training staff, and maintaining top-tier customer service.

The position requires 2-3 years of retail experience, strong organizational and communication skills, and a flexible schedule including weekends and holidays. Join a brand-focused environment with opportunities for growth and customer-centric operations.

Qualifications

• Minimum of 2-3 years of retail experience.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Customer service

Team leadership

Retail operations

Communication

Scheduling

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Sales Supervisor (full-time) to support the management team and lead a dynamic retail team. The role emphasizes achieving sales targets, training staff, and maintaining top-tier customer service.

The position requires 2-3 years of retail experience, strong organizational and communication skills, and a flexible schedule including weekends and holidays. Join a brand-focused environment with opportunities for growth and customer-centric operations.