Sales Supervisor: Lead & Elevate a Dynamic Retail Team

stevemaddenretailcareers; East Rutherford (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K with company match

Paid time off

Employee discount

Career growth

Tuition reimbursement

Job summary

Steve Madden is seeking a Sales Supervisor (full-time) to support the store management in achieving sales targets and delivering outstanding customer service. You will lead a team, assist in training, and coordinate activities with the store leadership to ensure smooth operations.

The role requires strong organizational and communication skills, 2-3 years retail experience, and the ability to work a flexible schedule including days, evenings, weekends, and holidays.

Qualifications

• 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Leadership

Team building

Communication

Organizational skills

Flexible scheduling

Retail experience

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Sales Supervisor (full-time) to support the store management in achieving sales targets and delivering outstanding customer service. You will lead a team, assist in training, and coordinate activities with the store leadership to ensure smooth operations.

The role requires strong organizational and communication skills, 2-3 years retail experience, and the ability to work a flexible schedule including days, evenings, weekends, and holidays.