Sales Operations Leader — Remote CRM & Insights

Celestica; New Hampshire; Hybrid; USD 110,000 - 170,000; Full time

Job summary

Celestica is seeking a Sales Operations Manager to ensure sales systems and processes run efficiently across global teams. The role focuses on data accuracy for opportunity pursuit, incentive payouts, and training program management.

Responsibilities include governance of CRM access, SIP documentation, and reporting. A collaborative, process-minded professional will support HR data and executive decision support in a remote-friendly environment.

Qualifications

• Hands-on experience with CRM platforms and data governance.
• Knowledge of incentive plans, SIP and audits.
• Ability to manage complex spreadsheets and reports.

Responsibilities

• Manage Dynamics 365 CRM access and role validation.
• Oversee SIP payout timelines and documentation.
• Generate quarterly compensation and performance reports.
• Coordinate training plans and vendor renewals.
• Assist HR with Sales MBO data and governance.
• Produce monthly global/segment management reporting.

Skills

CRM platforms

Data analysis

Governance

Cross-functional collaboration

Process improvement

Training administration

Education

Bachelor's degree in Business or Engineering

Tools

Dynamics 365

Salesforce

Challenger

SOS

ZoomInfo

LinkedIn Navigator

Job description

Celestica is seeking a Sales Operations Manager to ensure sales systems and processes run efficiently across global teams. The role focuses on data accuracy for opportunity pursuit, incentive payouts, and training program management.

Responsibilities include governance of CRM access, SIP documentation, and reporting. A collaborative, process-minded professional will support HR data and executive decision support in a remote-friendly environment.