Remote Sales Operations Leader

Celestica; Orlando (FL); Remote; USD 107,000 - 147,000; Full time

Job summary

Celestica is seeking a Sales Operations Manager to ensure our sales systems and processes run smoothly and compliantly. This remote role supports global sales with duties spanning CRM governance, incentive plan administration, and cross-functional reporting.

You will partner with ATS/CCS leadership and HR to drive accuracy, data insights, and training initiatives across Dynamics 365 and Salesforce ecosystems.

Qualifications

• Hands-on experience with CRM platforms (Dynamics, Salesforce).
• Familiarity with ISO 9001:2008 / TL 9000 quality standards and records retention.
• Proven ability to track incentive schedules and audit sales criteria.
• Strong interpersonal skills to interface with Sales, HR, and executives.
• Experience managing or administering training programs.
• Continuous-improvement mindset and automation experience.

Responsibilities

• Manage Dynamics 365 CRM access and role validation.
• Validate CRM opportunities against required award documentation.
• Administer quarterly SIP schedules and payout criteria.
• Audit SIP documentation against EAR and PO.
• Produce monthly forecast and funnel reports.
• Coordinate annual Sales Quota process and CRM improvements.
• Oversee ATS/Account Team training assessments and plans.
• Manage vendor contracts renewals for training programs.

Skills

CRM platforms

Data analysis

Cross-functional collaboration

Process governance

Continuous improvement

Training administration

Education

Bachelor's degree in Business or Engineering

Tools

Dynamics 365 CRM

Salesforce

Khalix

Challenger

SOS

ZoomInfo

LinkedIn Navigator

Job description

Celestica is seeking a Sales Operations Manager to ensure our sales systems and processes run smoothly and compliantly. This remote role supports global sales with duties spanning CRM governance, incentive plan administration, and cross-functional reporting.

You will partner with ATS/CCS leadership and HR to drive accuracy, data insights, and training initiatives across Dynamics 365 and Salesforce ecosystems.