Remote Sales Ops Manager: Data-Driven Growth

Celestica; Chicago (IL); À distance; USD 107 000 - 147 000; Plein temps

Résumé du poste

Celestica is seeking a Sales Operations Manager to ensure our sales systems and processes run efficiently for the global sales organization. You will oversee CRM administration, incentive plan governance, and monthly reporting, while coordinating training and system optimization across Dynamics 365 and Salesforce.

The role emphasizes data integrity, governance, and collaboration with Sales, HR, and leadership to drive growth and compliance in a remote-capable environment.

Qualifications

• Hands-on experience with CRM platforms (Dynamics, Salesforce).
• Familiarity with ISO 9001:2008 / TL 9000 quality standards and corporate records retention.
• Ability to track incentive schedules, audit sales criteria, and manage complex trackers.
• Strong interpersonal and cross-functional collaboration skills with Sales, HR and leadership.
• Experience administering training programs and trainee assessments.
• Analytical mindset with the ability to provide data-driven insights and reporting.

Responsabilités

• Manage user access and CRM role configurations in Dynamics 365.
• Validate opportunities in CRM against required award documentation.
• Oversee quarterly SIP schedule, payout timelines, and documentation.

Connaissances

CRM systems

Data analytics

Governance

Cross-functional collaboration

Training management

Continuous improvement

Formation

Bachelor's degree in Business or Engineering

Outils

Dynamics 365

Salesforce

Challenger

SOS

LinkedIn Navigator

ZoomInfo

Description du poste

Celestica is seeking a Sales Operations Manager to ensure our sales systems and processes run efficiently for the global sales organization. You will oversee CRM administration, incentive plan governance, and monthly reporting, while coordinating training and system optimization across Dynamics 365 and Salesforce.

The role emphasizes data integrity, governance, and collaboration with Sales, HR, and leadership to drive growth and compliance in a remote-capable environment.