Remote Sales Operations & Analytics Lead

Celestica; Charlotte (NC); Remote; USD 107,000 - 147,000; Full time

Job summary

Celestica is seeking a Sales Operations Manager for a remote role supporting the global sales organization. You will ensure CRM and incentive-plan governance, administer access, and drive data-driven insights to leadership.

This position collaborates with HR, Sales, and Segment VPs to optimize tools and training. The role emphasizes quarterly SIP administration, month-end reporting, and ongoing CRM enhancements across Dynamics 365 and Salesforce.

Qualifications

• Hands-on CRM experience with Dynamics 365 and Salesforce.
• Familiarity with ISO 9001/TL 9000 quality standards.
• Experience with incentive compensation tracking and payroll controls.
• Strong cross-functional collaboration with Sales, HR and leadership.
• Ability to identify bottlenecks and drive process automation.
• Experience managing training programs.

Responsibilities

• Administer Dynamics 365 CRM access and role assignments.
• Oversee quarterly SIP schedule and payout documentation.
• Produce month-end forecasting reports and management packages.
• Coordinate annual Sales Quota process and CRM enhancements.
• Manage ATS Sales and Account Team training programs.

Skills

CRM platforms

Governance & compliance

Forecasting & analytics

Cross-functional collaboration

Process improvement

Training program management

Education

Bachelor's degree in Business or related field

Tools

Dynamics 365

Salesforce

Challenger

SOS

ZoomInfo

LinkedIn Navigator

Job description

Celestica is seeking a Sales Operations Manager for a remote role supporting the global sales organization. You will ensure CRM and incentive-plan governance, administer access, and drive data-driven insights to leadership.

This position collaborates with HR, Sales, and Segment VPs to optimize tools and training. The role emphasizes quarterly SIP administration, month-end reporting, and ongoing CRM enhancements across Dynamics 365 and Salesforce.