Remote Sales Operations Leader - CRM & Incentives

Celestica; Tucson (AZ); Remote; USD 107,000 - 147,000; Full time

Job summary

Celestica is seeking a Sales Operations Manager to ensure CRM systems and sales processes operate efficiently and accurately. You will oversee incentive plan payouts and training programs, and support executive decision-making with timely data and insights.

The role involves governance of system data, access control, and coordinating with HR for Sales MBOs while supporting continuous improvement across Dynamics 365 and Salesforce CRMs.

Qualifications

• Bachelor's degree in Business or Engineering or equivalent experience.
• Experience with CRM platforms (Dynamics 365, Salesforce).
• Knowledge of incentive plans, payroll audits, and data governance.
• Strong cross-functional collaboration with Sales, HR and leadership.

Responsibilities

• Manage Dynamics 365 CRM Sales Module access and role specifications.
• Validate opportunities Closed/Won against award documentation.
• Manage quarterly SIP payout timelines and documentation.

Skills

CRM platforms

Data governance

Cross-functional collaboration

Process optimization

Education

Bachelor's degree in Business/Engineering

Tools

Dynamics 365 CRM

Salesforce CRM

Challenger

SOS

ZoomInfo

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Job description

Celestica is seeking a Sales Operations Manager to ensure CRM systems and sales processes operate efficiently and accurately. You will oversee incentive plan payouts and training programs, and support executive decision-making with timely data and insights.

The role involves governance of system data, access control, and coordinating with HR for Sales MBOs while supporting continuous improvement across Dynamics 365 and Salesforce CRMs.