Sales Operations & Enablement Specialist

Cengage Group; Houston (TX); Remote; USD 42,000 - 54,000; Full time

Job summary

Cengage Group is seeking a Sales Consultant to support the sales process with content mapping, CRM updates, order processing, and billing reviews. The role collaborates with Strategic Accounts, Regional Directors, and cross-functional partners to ensure effective account coverage and revenue generation.

Ideal candidates have a BA/BS, at least two years of sales or customer interaction experience, and familiarity with Salesforce.

Qualifications

• Experience supporting sales teams or administrative operations.
• Ability to organize content mapping and CRM data.
• Comfort with multi-time-zone coordination and reporting.

Responsibilities

• Support sales execution and administrative operations to enable revenue and customer engagement.
• Maintain Salesforce data: opportunities, accounts, contacts, activities, territories.
• Assist with contract alignment, order processing, and billing questions.
• Coordinate with cross-functional teams for account development and territory execution.
• Provide timely status updates and reporting to sales leadership.

Skills

Adaptable

Driven

Active listening

Presentation skills

Communication tooling

Organization

MS Office

Education

BA or BS degree

Tools

Salesforce

Job description

Cengage Group is seeking a Sales Consultant to support the sales process with content mapping, CRM updates, order processing, and billing reviews. The role collaborates with Strategic Accounts, Regional Directors, and cross-functional partners to ensure effective account coverage and revenue generation.

Ideal candidates have a BA/BS, at least two years of sales or customer interaction experience, and familiarity with Salesforce.