Sales Enablement & Territory Support Specialist

Cengage Group; Atlanta (GA); Remote; USD 42,000 - 54,000; Full time

Job summary

Cengage Group is seeking a Sales Consultant to support the sales process through critical administrative tasks, content mapping, and CRM data management. You will work with the Strategic Accounts Team and Regional Directors to help drive sales activities and customer engagement across assigned territories.

The role emphasizes coordination across Sales Management, Account Directors, Customer Success, and Solutions Specialists, with a focus on accurate data, timely reporting, and opportunity

Qualifications

• BA or BS degree strongly preferred.
• At least two years of successful sales or customer interaction experience.
• Experience with digital sales products and Salesforce.

Responsibilities

• Support sales execution and administrative operations with leadership and sales teams.
• Update Salesforce and maintain accounts, opportunities, contacts, activities and territories.
• Pull and organize CRM and Sales Operations reports for opportunity analysis and forecasting.
• Assist with contract alignment, order processing and billing reviews.
• Coordinate content mapping and other customer-specific sales support activities.
• Support marketing and sales initiatives related to account development and territory execution.
• Communicate with cross-functional partners to ensure smooth sales coverage.
• Identify process gaps and customer trends to improve sales execution and support.

Skills

Adaptable

Motivation

Active listening

Presentation skills

Tech-savvy

Organized

MS Office

Education

Bachelor's degree

Tools

Salesforce

Job description

Cengage Group is seeking a Sales Consultant to support the sales process through critical administrative tasks, content mapping, and CRM data management. You will work with the Strategic Accounts Team and Regional Directors to help drive sales activities and customer engagement across assigned territories.

The role emphasizes coordination across Sales Management, Account Directors, Customer Success, and Solutions Specialists, with a focus on accurate data, timely reporting, and opportunity