Remote Sales Operations & Enablement Specialist

Cengage Group; Boise (ID); Remote; USD 42,000 - 54,000; Full time

Job summary

Cengage Group is seeking a Sales Consultant to support sales execution and administrative operations. You will organize strategies, manage CRM data, and collaborate with Sales Management, Account Directors, and Customer Success teams across time zones.

The role emphasizes content mapping, reporting, and process improvements to drive account development and revenue opportunities within assigned territories.

Qualifications

• BA or BS degree strongly preferred.
• At least two years of successful sales or customer interaction experience.
• Direct sales, marketing or editorial experience.
• Experience with digital sales products/applications and contact management systems such as Salesforce.

Responsibilities

• Plan, organize, and support selling strategies with sales leadership.
• Provide day-to-day administrative support enabling sales teams to focus on customers and revenue.
• Update Salesforce with opportunity, account, contact, activity, and territory data.
• Pull and organize CRM/Sales Operations reports for opportunity analysis and forecasting.
• Assist with contract alignment, order processing, billing questions, and follow-through.

Skills

Flexible

Driven to succeed

Active listening

Presentations

Tech proficient

Time management

MS Office

Education

BA/BS degree preferred

Tools

Salesforce

Job description

Cengage Group is seeking a Sales Consultant to support sales execution and administrative operations. You will organize strategies, manage CRM data, and collaborate with Sales Management, Account Directors, and Customer Success teams across time zones.

The role emphasizes content mapping, reporting, and process improvements to drive account development and revenue opportunities within assigned territories.