Sales Operations & Enablement Specialist

Cengage Group; Wichita (KS); Remote; USD 42,000 - 54,000; Full time

Job summary

Cengage Group in San Diego, CA, is seeking a Sales Consultant to support the sales process with content mapping, CRM updates, order processing, billing reviews and contract alignment. You will collaborate with Strategic Accounts and regional teams to drive accuracy and timely responses.

The role emphasizes administrative strength, cross-functional coordination, and proactive problem solving to help sales opportunities move forward and maximize customer satisfaction.

Qualifications

• Strong organizational and administrative capabilities aligned with sales processes.
• Experience supporting sales or customer-facing teams is preferred.
• Familiarity with CRM tools and reporting is a plus.

Responsibilities

• Supportselling strategies with sales leadership and personnel.
• Provide daily admin support enabling customer engagement and revenue-generating activity.
• Update Salesforce: opportunities, accounts, contacts, activities, territories.

Skills

Highly flexible

Driven to succeed

Strong listening skills

Strong presentation skills

Comfortable applying technology

Outstanding organizational skills

Proficiency in PC & MS Office

Education

BA/BS degree

Tools

Salesforce

CRM systems

Microsoft Office (Excel/PowerPoint/Word)

Job description

Cengage Group in San Diego, CA, is seeking a Sales Consultant to support the sales process with content mapping, CRM updates, order processing, billing reviews and contract alignment. You will collaborate with Strategic Accounts and regional teams to drive accuracy and timely responses.

The role emphasizes administrative strength, cross-functional coordination, and proactive problem solving to help sales opportunities move forward and maximize customer satisfaction.