Sales & Operations Advisor - Growth Path & Training

DriveTime; Tallahassee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and life insurance

Tuition Reimbursement

Wellness Program

Paid Time Off

Monthly bonus and contests

Job summary

DriveTime Family of Brands is seeking a Sales and Operations Advisor to deliver effective customer interactions, match buyers with the right vehicle, and support dealership operations. You will guide customers through the sales process, secure appointments, and help convert visits into completed sales.

You will open/close the store, handle cash, manage inventory, stay compliant, and contribute to a high-energy, team-focused environment.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• Minimum 3 years of sales and retail operations experience with proven success in driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver's license and acceptable driving record for the previous 3 years
• Must be at least 18 years of age
• Ability to pass a drug test and a background check

Responsibilities

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi-phase, learn-and-earn role (Levels 0-4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Skills

Customer engagement

Sales calls

Inventory management

Negotiation

Team collaboration

Training & onboarding

Compliance knowledge

Education

High School diploma or GED

Associates or bachelor's degree preferred

Tools

OET experience

Job description

DriveTime Family of Brands is seeking a Sales and Operations Advisor to deliver effective customer interactions, match buyers with the right vehicle, and support dealership operations. You will guide customers through the sales process, secure appointments, and help convert visits into completed sales.

You will open/close the store, handle cash, manage inventory, stay compliant, and contribute to a high-energy, team-focused environment.