Sales & Customer Solutions Pro - $70K+ with Incentives

Jobtome; Huntersville (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free Spectrum services (internet, TV,

Discounted Spectrum services

Incentives with earning potential

Job summary

Spectrum in Huntersville, NC is seeking a Sales and Customer Solutions Representative to retain customers and upsell our services. You will handle billing inquiries, explain cable offerings, and drive revenue growth with professional, customer-focused interactions.

Join a team that values strong communication, problem solving, and the ability to work variable hours in an office environment. This role emphasizes service excellence and achieving activity targets.

Qualifications

• High school diploma or equivalent.
• Proficient in English for reading, writing and speaking.
• Experience in call center or sales is a plus.

Responsibilities

• Resolve billing inquiries, product questions and service complaints.
• Retain customers and upsell Spectrum video, data and voice services.
• Explain Spectrum products clearly and compare with competitors.

Skills

English proficiency

Cable services knowledge

Sales skills

Communication skills

Computer skills

Scheduling flexibility

Education

High school diploma

Job description

Spectrum in Huntersville, NC is seeking a Sales and Customer Solutions Representative to retain customers and upsell our services. You will handle billing inquiries, explain cable offerings, and drive revenue growth with professional, customer-focused interactions.

Join a team that values strong communication, problem solving, and the ability to work variable hours in an office environment. This role emphasizes service excellence and achieving activity targets.