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Contact Center Manager Jobs in Charlotte NC

Remote Contact Center Manager — Customer Experience Leader

Remote Contact Center Manager — Customer Experience Leader

U.S. Bank • Charlotte (NC)

On-site
USD 67,000 - 78,000
Healthcare benefits
401(k) plan
Paid vacation
Contact Center Team Leader — Grow & Empower

Contact Center Team Leader — Grow & Empower

Morris-Jenkins • Charlotte (NC)

On-site
USD 75,000 - 80,000
Evening Contact Center Leader — Coach & Grow

Evening Contact Center Leader — Coach & Grow

Morris-Jenkins Co. • Charlotte (NC), Northern (KY)

Hybrid
USD 75,000 - 80,000
Unlimited PTO
8 paid holidays
Evening shift 3pm-11pm
+2
Evening Contact Center Supervisor — Lead & Elevate CX

Evening Contact Center Supervisor — Lead & Elevate CX

Morris-Jenkins • Charlotte (NC)

On-site
USD 75,000 - 80,000
Unlimited PTO
8 paid holidays
Shift 3pm-11pm
+3
Contact Center Team Lead

Contact Center Team Lead

VXI Global Solutions • Charlotte (NC)

On-site
USD 60,000 - 80,000
Hybrid Energy Contact Center Manager: Lead & Grow

Hybrid Energy Contact Center Manager: Lead & Grow

Everblue • Huntersville (NC)

Hybrid
USD 65,000 - 90,000
Hybrid schedule after onboarding
Collaborative culture
Equal opportunity employer
Associate Director – Call Center

Associate Director – Call Center

Jobtailor • Charlotte (NC)

On-site
USD 75,000 - 105,000
Contact Center Performance Lead

Contact Center Performance Lead

VXI Global Solutions • Charlotte (NC)

On-site
USD 60,000 - 80,000
Contact Center Operations Leader

Contact Center Operations Leader

U.S. Bank • Charlotte (NC)

On-site
USD 150,000 - 230,000
Call Center Agent

Call Center Agent

Surib • Charlotte (NC)

On-site
USD 36,000 - 48,000
Verification Representative (Remote) - NC

Verification Representative (Remote) - NC

Centerfield • Charlotte (NC)

On-site
Competitive weekly pay + uncapped comm
Paid virtual training
Fun and competitive culture
+1
Manager, Service Delivery

Manager, Service Delivery

Percepta LLC • Charlotte (NC)

On-site
USD 60,000 - 80,000
Competitive compensation
Performance bonuses
Learning opportunities
Software Engineer - System Architect - III

Software Engineer - System Architect - III

AmNet Services, Inc. • Charlotte (NC)

On-site
USD 90,000 - 120,000
Team Lead Academy

Team Lead Academy

VXI • Charlotte (NC), Northern (KY)

Hybrid
USD 42,000 - 56,000
Manager, Service Delivery

Manager, Service Delivery

TTEC • Charlotte (NC)

On-site
USD 85,000 - 120,000
Service Delivery Lead — Customer Experience

Service Delivery Lead — Customer Experience

TTEC • Charlotte (NC)

On-site
USD 85,000 - 120,000
Senior Director, Multi-Location Call Center Operations

Senior Director, Multi-Location Call Center Operations

Nearu • Charlotte (NC)

On-site
USD 120,000 - 150,000
Competitive salary
Career growth and leadership developm
National platform with multi-brand Ops
Senior Contact Center & Servicing Transformation Leader

Senior Contact Center & Servicing Transformation Leader

U.S. Bank • Charlotte (NC)

On-site
USD 150,000 - 230,000
Contact Centre Team Lead - Workforce & Service Excellence

Contact Centre Team Lead - Workforce & Service Excellence

Enbridge • Gastonia (NC)

Hybrid
USD 96,000 - 130,000
Flexible benefits
Paid parenthood leave
Company stock plan
+3
Remote Part-Time Call Center Rep — Paid Training & Growth

Remote Part-Time Call Center Rep — Paid Training & Growth

Centerfield • Charlotte (NC)

On-site
Competitive weekly pay + uncapped comm
Paid virtual training
Fun and competitive culture
+1
Director of Call Center Operations

Director of Call Center Operations

Nearu • Charlotte (NC)

On-site
USD 120,000 - 150,000
Competitive salary
Career growth and leadership developm
National platform with multi-brand Ops
Real-Time Contact Center Workforce Strategist

Real-Time Contact Center Workforce Strategist

Spectrum • Colony Acres (NC)

On-site
USD 45,000 - 65,000
Contact Center Manager, Energy Programs

Contact Center Manager, Energy Programs

Everblue • Huntersville (NC)

Hybrid
USD 65,000 - 90,000
Hybrid schedule after onboarding
Collaborative culture
Equal opportunity employer
Program Manager - Customer Retention AI Agent (Google CCAI) - W2 Only

Program Manager - Customer Retention AI Agent (Google CCAI) - W2 Only

Saransh Inc • Charlotte (NC)

On-site
USD 130,000 - 190,000
Partial Remote_Genesys Specialist(10 Yrs Contact center exp)_W2

Partial Remote_Genesys Specialist(10 Yrs Contact center exp)_W2

360 IT Professionals • Charlotte (NC)

Hybrid
USD 120,000 - 180,000