Inbound Sales & Customer Solutions Specialist

Jobtome; Huntersville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in Huntersville, NC. You will be the first point of contact for customers, handling inbound calls, resolving issues, and identifying opportunities to upsell or cross-sell Spectrum services.

This in-office, Monday–Friday role emphasizes excellent service and sales results. The position offers competitive pay with incentives, plus free and discounted Spectrum services.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Strong English communication skills.

Responsibilities

• Handle inbound calls as the first point of contact with customers.
• Investigate concerns, resolve issues in real time, and upsell or cross-sell products as appropriate.
• Support a fast-paced call center environment while maintaining customer satisfaction.

Skills

English proficiency

Clear communication

Flexible schedule

Telecom product knowledge

Multi-tasking with software

Sales track record

Education

High school diploma

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in Huntersville, NC. You will be the first point of contact for customers, handling inbound calls, resolving issues, and identifying opportunities to upsell or cross-sell Spectrum services.

This in-office, Monday–Friday role emphasizes excellent service and sales results. The position offers competitive pay with incentives, plus free and discounted Spectrum services.