Sales & Customer Solutions Rep: Earn 70K+ with Incentives

Jobtome; Unionville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in North Carolina. The role focuses on retaining customers and upselling Spectrum’s video, data, and voice products, while maintaining professional service delivery.

You will engage customers, resolve issues, and support revenue growth in a fast-paced office environment. Band includes a base rate with incentives promoting top performance.

Qualifications

• Ability to read, write, speak and understand English.
• Demonstrated ability to communicate effectively with customers and colleagues.
• Knowledge of cable/video/internet/phone products and services is a plus.

Responsibilities

• Resolve billing inquiries, product questions and service complaints.
• Retain customers and upsell Spectrum products using call-handling techniques.
• Process orders in the billing system for retained accounts and new sales entries.

Skills

English proficiency

Communication

Sales techniques

Problem solving

Computer skills

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in North Carolina. The role focuses on retaining customers and upselling Spectrum’s video, data, and voice products, while maintaining professional service delivery.

You will engage customers, resolve issues, and support revenue growth in a fast-paced office environment. Band includes a base rate with incentives promoting top performance.