SaaS Client Growth Executive - Risk & Safety

Novara; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Floating holidays

Company-paid life insurance

Employee assistance program

No-cost mental health benefits

Job summary

Novara is seeking a Client Account Executive to manage, grow, and renew a portfolio of existing customers. You will build strong relationships, drive adoption, and create expansion opportunities in a quota-carrying SaaS environment.

In this role, you will own renewals, upsell, and cross-sell, lead strategic account plans, and collaborate with Customer Success, Product, and Support to maximize value and ROI for clients.

Qualifications

• 2-5+ years of experience in SaaS account management or inside/outside sales.
• Proven track record of meeting or exceeding revenue targets.
• Strong consultative selling, communication, and negotiation skills.
• Ability to translate technical product features into business value.
• Excellent organizational skills and comfort managing multiple accounts simultaneously.

Responsibilities

• Manage a defined book of business with renewals, upsell, and cross-sell.
• Develop strategic account plans to strengthen relationships and expand usage.
• Uncover customer needs and recommend Novara solutions with measurable value.
• Deliver product demos and presentations tailored to customer goals.
• Maintain accurate pipeline, forecasting, and CRM activity; follow sales methodology.

Skills

SaaS account management

Revenue targets

Consultative selling

Value articulation

Organizational skills

Tools

Salesforce

Job description

Novara is seeking a Client Account Executive to manage, grow, and renew a portfolio of existing customers. You will build strong relationships, drive adoption, and create expansion opportunities in a quota-carrying SaaS environment.

In this role, you will own renewals, upsell, and cross-sell, lead strategic account plans, and collaborate with Customer Success, Product, and Support to maximize value and ROI for clients.