Strategic SaaS Account Manager — Revenue Growth

Navan; San Francisco (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Parental leave

Healthcare

Flexible Vacation

401k

Job summary

Navan is seeking an Account Manager to drive revenue by ensuring customers succeed with the Navan platform. You will build deep relationships, act as trusted advisor, onboard clients, optimize platform usage, and manage the entire T&E program.

You’ll renew accounts, identify expansion opportunities, and collaborate with Sales, Product, Finance, Support and Operations to delight clients and achieve aggressive goals in a fast-paced SaaS environment.

Qualifications

• 2+ years of experience in Account Management, Sales, or related customer-facing position in a rapidly growing SaaS company
• Demonstrable track record of high performance and success
• High energy, proactive mindset with initiative to get things done
• Ability to think strategically, problem solve, and effectively prioritize in a fast-paced environment
• Data driven mindset with attention to detail
• Strong communication and presentation skills

Responsibilities

• Own post-sales activity for Commercial customers including renewals and upsells
• Develop trusted advisor relationships with clients from administrators to C-suite
• Drive usage and value realization of the Navan platform across the client’s T&E program
• Identify and execute opportunities for account expansion across departments, teams and geographies
• Collaborate cross-functionally with Sales, Product, Finance, Support and Operations
• Travel to customer sites as appropriate
• Meet or exceed revenue goals
• Successfully onboard new clients and ensure maximum value from Navan lifecycle

Skills

Account management

SaaS sales

Relationship building

Strategic thinking

Communication

Problem solving

Prioritization

Education

Bachelor’s degree preferred

Job description

Navan is seeking an Account Manager to drive revenue by ensuring customers succeed with the Navan platform. You will build deep relationships, act as trusted advisor, onboard clients, optimize platform usage, and manage the entire T&E program.

You’ll renew accounts, identify expansion opportunities, and collaborate with Sales, Product, Finance, Support and Operations to delight clients and achieve aggressive goals in a fast-paced SaaS environment.