Growth-Focused SaaS Account Manager - Renewals & Expansion

SentinelOne, Inc.; United States; On-site; USD 123,000 - 135,000; Full time

Benefits offered by this job

RSUs

ESPP

Flexible time off

Paid holidays

Parental leave

Grandparent leave

Medical/Dental/Vision

401(k) match

Life and disability insurance

FSA

EAP

Home office allowance

Phone reimbursement

Wellness coaching

Job summary

SentinelOne is seeking an Account Manager, Client Development & Renewals to own a book of existing customer accounts, drive renewal retention, and expand revenue. You will work with Account Executives, Customer Success Managers, and Sales Engineers to uncover whitespace and close growth opportunities.

The role emphasizes consultative upsell, multi-stakeholder negotiations, and a growth-first mindset. You will operate in a fast-paced AI security environment with global customers.

Qualifications

• 3 to 5 years in renewals, account management, or a customer-facing sales role, ideally in SaaS or cybersecurity.
• Track record of hitting or beating quota, including net revenue retention >100% on your book.
• Proven experience running consultative upsell/cross-sell motions and identifying whitespace.

Responsibilities

• Own a portfolio of existing accounts with renewal retention and expansion quota.
• Manage renewals end to end, including quoting, negotiation, and on-time close.
• Identify churn/downgrade risk early and run save motions with cross-team support.
• Own accurate forecast across renewal and expansion pipelines in Salesforce/CPQ.
• Partner with CSMs, AEs, SEs and channel partners to drive growth and alignment.
• Bring customer voice back to Product and broader teams about opportunities.

Skills

Renewals experience

Account management

SaaS sales

Upsell/cross-sell

Forecasting

CRM hygiene

Tools

Salesforce

CPQ/quoting tools

Job description

SentinelOne is seeking an Account Manager, Client Development & Renewals to own a book of existing customer accounts, drive renewal retention, and expand revenue. You will work with Account Executives, Customer Success Managers, and Sales Engineers to uncover whitespace and close growth opportunities.

The role emphasizes consultative upsell, multi-stakeholder negotiations, and a growth-first mindset. You will operate in a fast-paced AI security environment with global customers.