SaaS Account Manager — Renewals & Growth (Remote)

Birdeye; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Flexible PTO

401(k) with company match

Remote-friendly work from home

Parental leave

Job summary

Birdeye is seeking an Account Manager who consistently exceeds quota through renewals and expansion in a SaaS environment. You will engage mid-size companies across various industries and negotiate renewals, pricing, and contracts, building strong relationships at all levels.

You will collaborate with Customer Success and Growth to identify white space, prioritize accounts, and present strategic plans to senior leadership. Strong communication and planning skills are essential.

Qualifications

• 3+ years of relevant account management experience.
• 3+ years of SaaS sales cycle experience.
• Excellent written, verbal and presentation skills.
• Well organized with effective activity and time management skills.
• Experience with CRM and sales productivity tools.

Responsibilities

• Achieve and exceed monthly pipeline and sales targets via account renewals and expansion.
• Collaborate with Customer Success to identify white space opportunities and present account plans to senior leadership.
• Work with Growth and Marketing to identify and prioritize accounts for growth.
• Maintain and deliver an accurate pipeline in CRM with clear notes.
• Prospect and request referrals within the existing account base.
• Help craft our sales playbooks.

Skills

Account management

SaaS sales

CRM proficiency

Communication skills

Tools

Outreach

SalesLoft

Job description

Birdeye is seeking an Account Manager who consistently exceeds quota through renewals and expansion in a SaaS environment. You will engage mid-size companies across various industries and negotiate renewals, pricing, and contracts, building strong relationships at all levels.

You will collaborate with Customer Success and Growth to identify white space, prioritize accounts, and present strategic plans to senior leadership. Strong communication and planning skills are essential.