Strategic SaaS Account Manager – Renewals & Growth

Birdeye Inc.; Dallas (TX); Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

401(k) with match

Remote-friendly

Parental leave

Employee groups

Growth opportunities

Job summary

Birdeye Inc. is seeking an Account Manager with a proven track record in renewals and expansion sales to join our team. You should have experience with consultative sales processes and selling SaaS/AI across mid-size companies in various industries.

Your ability to strategically build relationships comes from strong account planning, listening, and communicating the value of our product. You will manage renewals, rightsizing contracts, and collaborate with Customer Success, Growth and Marketing.

Qualifications

• 3+ years of relevant account management experience.
• 3+ years of SaaS sales cycle experience.
• Excellent written, verbal and presentation skills.
• Well organized with time management.
• Experience with CRM and sales productivity tools like Outreach or SalesLoft.
• Ability to build relationships at all levels and strategic account planning.

Responsibilities

• Achieve and exceed monthly pipeline and sales targets via renewals and expansion.
• Collaborate with Customer Success to identify white space and present account plans to leadership.
• Work with Growth and Marketing to identify and prioritize accounts for growth.
• Maintain an accurate pipeline in CRM with clear notes.
• Prospect and request referrals within existing accounts.
• Leverage digital marketing experience.
• Build rapport rather than aggressive sales tactics.

Skills

Account management

SaaS sales

Renewals & expansion

CRM proficiency

Communication skills

Tools

Outreach

SalesLoft

Job description

Birdeye Inc. is seeking an Account Manager with a proven track record in renewals and expansion sales to join our team. You should have experience with consultative sales processes and selling SaaS/AI across mid-size companies in various industries.

Your ability to strategically build relationships comes from strong account planning, listening, and communicating the value of our product. You will manage renewals, rightsizing contracts, and collaborate with Customer Success, Growth and Marketing.