Remote Account Manager, Commercial - SaaS Growth

Birdeye; Dallas (TX); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Employer-paid health plans

Flexible PTO

401(k) with company match

Remote-friendly / Work from home

Maternity & Paternity Leave

Birds Employee Resource Group

Job summary

Birdeye is seeking an Account Manager, Commercial in a remote-capable role. You will drive renewals and expansion with mid-size brands, leveraging SaaS and AI-enabled customer experience solutions.

The position emphasizes consultative selling, strong relationship-building, and strategic account planning across multiple industries. You will collaborate with Customer Success, Growth, and Marketing to identify white space and prioritize growth opportunities while maintaining a precise CRM-driven

Qualifications

• 3+ years of account management experience in SaaS sales.
• Proven track record in renewals and expansion sales.
• Strong written, verbal and presentation skills.

Responsibilities

• Achieve and exceed monthly pipeline and sales targets via renewals and expansion.
• Collaborate with Customer Success to identify white space opportunities and present account plans to leadership.
• Work with Growth and Marketing to identify and prioritize accounts for growth.
• Maintain pipeline in CRM with accurate notes.
• Prospect and request referrals within existing accounts.
• Help craft sales playbooks.

Skills

Account management

SaaS sales

Renewals

Relationship building

CRM tools

Tools

Outreach

SalesLoft

Job description

Birdeye is seeking an Account Manager, Commercial in a remote-capable role. You will drive renewals and expansion with mid-size brands, leveraging SaaS and AI-enabled customer experience solutions.

The position emphasizes consultative selling, strong relationship-building, and strategic account planning across multiple industries. You will collaborate with Customer Success, Growth, and Marketing to identify white space and prioritize growth opportunities while maintaining a precise CRM-driven