Roadside Service Pro — Service Vehicle Operator

Auto Club Services; Tampa (FL); Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully paid training

401(k) plan

Company-paid life insurance

Descripción de la vacante

Auto Club Services is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists with jump-starts, tire changes, lockouts, and safe towing, while maintaining professional service on the road. The role blends hands-on problem solving, customer care, and active driving.

You will work independently, use tablets for requests, complete DOT checks, and aim for high member satisfaction through safe, efficient service on-site in Tampa.

Formación

• High school diploma or GED required.
• Valid driver's license with clean driving record.
• Pre-employment drug screen, MVR, background check and DOT physical.
• Strong customer service and ability to work independently.
• Comfort with GPS, tablets and mobile apps.
• Able to lift up to 75 pounds.
• Must complete AAA training programs.
• Safety and teamwork mindset.

Responsabilidades

• Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.
• Provide emergency roadside services, including tire changes, fuel delivery, battery testing and installation, jump starts, lockout assistance, and minor mechanical adjustments.
• Safely tow disabled vehicles following established procedures and towing guidelines.
• Verify AAA membership and deliver outstanding customer service during every interaction.
• Complete pre-trip and post-trip DOT inspections and report vehicle maintenance concerns.
• Maintain a clean and professional service vehicle.
• Utilize tablets and electronic devices to manage calls, update service requests, and access towing procedures.
• Accurately document daily activities, service calls, vehicle logs, and receipts.
• Maintain DOT certification and an acceptable driving record.
• Achieve goals related to member satisfaction, safety, productivity, and battery services.
• Support community and special AAA events as needed.

Conocimientos

Customer service

Independent worker

Strong communication

GPS and mobile tech

Safety minded

Educación

High school diploma or GED

Herramientas

Tablets

DOT procedures

Tow equipment familiarity

Descripción del empleo

Auto Club Services is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists with jump-starts, tire changes, lockouts, and safe towing, while maintaining professional service on the road. The role blends hands-on problem solving, customer care, and active driving.

You will work independently, use tablets for requests, complete DOT checks, and aim for high member satisfaction through safe, efficient service on-site in Tampa.