Roadside Rescue Technician | Service Vehicle Operator

Auto Club Services; Memphis (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully paid training

Job summary

Auto Club Services seeks a Service Vehicle Operator to respond to AAΑ roadside calls, assist stranded motorists with jumps, tire changes, lockouts, and safe tows. You will work independently in the field with a focus on safety and customer care.

Responsibilities include documenting activities, performing DOT inspections, and maintaining the service vehicle. The role requires flexibility for evenings and weekends and a valid driver’s license.

Qualifications

• High school diploma or GED required.
• Valid state driver’s license with minimal infractions.
• Pass drug screen, MVRO, background check and DOT exam.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel, battery tasks, jump starts, lockouts, minor repair).
• Tow disabled vehicles following procedures and guidelines.
• Verify AAA membership and deliver excellent customer service.
• Complete pre-trip and post-trip inspections; report maintenance.
• Maintain a clean, professional service vehicle.
• Document daily activities, service calls, vehicle logs, and receipts.
• Maintain DOT certification and acceptable driving record.
• Aim for high member satisfaction, safety, productivity, and battery services.

Skills

Customer service

Independent work

Communication

Safety conscious

DOT compliance

Education

High school diploma or GED

Tools

GPS

Tablets

Mobile technology

Job description

Auto Club Services seeks a Service Vehicle Operator to respond to AAΑ roadside calls, assist stranded motorists with jumps, tire changes, lockouts, and safe tows. You will work independently in the field with a focus on safety and customer care.

Responsibilities include documenting activities, performing DOT inspections, and maintaining the service vehicle. The role requires flexibility for evenings and weekends and a valid driver’s license.