Roadside Assistance Pro: Service Vehicle Operator

AAA The Auto Club Group; Tampa (FL); Presencial; USD 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

Quarterly attendance bonus

Fully paid training

Health insurance

401(k) with company match

Paid time off

Descripción de la vacante

AAA The Auto Club Group is hiring a Service Vehicle Operator in Tampa to respond to roadside calls, perform emergency services, and tow vehicles when needed. You will work independently on the road, using GPS and tablets, while delivering excellent customer service and maintaining safety standards.

Applicants must be 21+, hold a valid driver’s license, pass screenings, lift 75 pounds, and complete AAA training. The role is on-site with a strong emphasis on safety and teamwork.

Formación

• High school diploma or GED required.
• Valid state driver’s license with clean record.
• Must pass drug screen, driving record, background check, and DOT physical.
• Strong customer service and communication skills.
• Ability to lift up to 75 pounds.
• DOT certification and ongoing training.

Responsabilidades

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel, battery, jump starts, lockouts, minor repairs).
• Safely tow disabled vehicles per procedures.
• Verify AAA membership and deliver exceptional customer service.
• Complete pre-trip and post-trip inspections.
• Document daily activity, service calls, vehicle logs, receipts.
• Maintain a DOT certified driving record.
• Utilize tablets and electronic devices to manage calls.

Conocimientos

Customer service

Independent work

Decision making

GPS navigation

Procedure reading

Educación

High school diploma or GED

Herramientas

Wheel-lift equipment

Descripción del empleo

AAA The Auto Club Group is hiring a Service Vehicle Operator in Tampa to respond to roadside calls, perform emergency services, and tow vehicles when needed. You will work independently on the road, using GPS and tablets, while delivering excellent customer service and maintaining safety standards.

Applicants must be 21+, hold a valid driver’s license, pass screenings, lift 75 pounds, and complete AAA training. The role is on-site with a strong emphasis on safety and teamwork.