Roadside Rescue Technician | Service Vehicle Operator

ACS Auto Club Services, Inc.; Saint Petersburg (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Sign-On Bonus

Health & Wellness Medical plans

Dental and Vision benefits

401(k) plan

Paid Holidays

Paid Time Off (PTO)

Tuition assistance

Job summary

ACS Auto Club Services, Inc. in Saint Petersburg, FL is seeking a Service Vehicle Operator to respond to roadside calls for AAA members and perform jump-starts, tire changes, lockouts, and safe towing.

You will work a flexible schedule including evenings and weekends, drive service vehicles, document activities, and maintain equipment with a strong emphasis on safety and customer service.

Qualifications

• High school diploma or GED is required.
• Valid state driver’s license with clean record.
• Pass pre-employment screenings including DOT requirements.
• Strong customer service and independent decision-making skills.
• Comfort with GPS, tablets and mobile apps.

Responsibilities

• Respond to roadside requests using tow vehicle or service truck.
• Provide emergency roadside services (tire changes, fuel, jump starts).
• Tow disabled vehicles following procedures and safety guidelines.
• Verify AAA membership and deliver outstanding service.
• Complete pre-trip and post-trip inspections and report issues.
• Maintain a clean, professional service vehicle.
• Document daily activities, calls, vehicle logs, and receipts.
• Maintain DOT certification and driving record.
• Meet goals for member satisfaction, safety, and productivity.
• Support events as needed.

Skills

Customer service

Independent work

Decision making

GPS & mobile tech

Education

High school diploma or GED

Tools

Tablets

GPS

Job description

ACS Auto Club Services, Inc. in Saint Petersburg, FL is seeking a Service Vehicle Operator to respond to roadside calls for AAA members and perform jump-starts, tire changes, lockouts, and safe towing.

You will work a flexible schedule including evenings and weekends, drive service vehicles, document activities, and maintain equipment with a strong emphasis on safety and customer service.