Roadside Service Pro: Tow & Jump-Start Specialist

Aaa-the-Auto-Club-Grou; Nashville (TN); On-site; USD 47,000 - 60,000; Full time

Benefits offered by this job

Sign-On Bonus

Perfect Attendance Bonus

Paid Training

Health Insurance

401(k) Plan

Paid Time Off

Job summary

The Auto Club Group in Nashville, TN is seeking a Service Vehicle Operator to respond to roadside calls, provide emergency services, and safely tow when needed. You’ll work with a service vehicle to assist AAA members, follow safety guidelines, and document activities on handheld devices.

You will operate in outdoor settings most of the time, maintain a clean vehicle, and deliver outstanding member service while meeting performance goals and safety standards.

Qualifications

• High school diploma or GED required.
• Valid state driver's license with clean record and pass pre-employment screenings.
• Strong customer service and communication skills for field work.
• Ability to work independently and follow safety procedures.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services such as tire changes, fuel delivery, jump starts, and lockouts.
• Safely tow disabled vehicles and follow established procedures.
• Verify membership and document daily activities and logs.
• Complete DOT inspections and maintain a clean service vehicle.
• Utilize tablets and apps to manage calls and service procedures.

Skills

Customer service

Communication

Independent work

GPS/tablets

Education

High school diploma or GED

Tools

GPS

Tablets

Job description

The Auto Club Group in Nashville, TN is seeking a Service Vehicle Operator to respond to roadside calls, provide emergency services, and safely tow when needed. You’ll work with a service vehicle to assist AAA members, follow safety guidelines, and document activities on handheld devices.

You will operate in outdoor settings most of the time, maintain a clean vehicle, and deliver outstanding member service while meeting performance goals and safety standards.