Revenue Cycle Trainer - Patient Access

Dayton Childrens Hospital; Ohio; Hybrid; USD 52,000 - 76,000; Full time

Job summary

Dayton Children's Hospital is seeking an Epic Revenue Cycle Training Specialist to master the Epic application and related workflows for Patient Access, and for both Professional and Hospital billing. You will bridge the gap between end users and Epic build teams, planning and coordinating training, and maintaining training environments, curriculum and testing data.

The role emphasizes developing training materials, supporting upgrades, and ensuring effective knowledge transfer through adult

Qualifications

• Must have strong communication and presentation skills.
• Experience delivering formal training to adult learners.
• Knowledge of revenue cycle processes is preferred.

Responsibilities

• Plan and coordinate Epic training for staff across Revenue Cycle.
• Develop and maintain training materials, curriculum and test data.
• Collaborate with Epic build/implementation teams and end users.

Skills

Interpersonal skills

Microsoft Office

Epic Registration

Epic Billing

Adult education

Training development

Education

High School Diploma or GED

Associate degree (preferred)

Tools

Epic Systems

Microsoft Office

Job description

Facility:

Work from Home - Hybrid - Ohio Department:

Business Systems Schedule:

Full time Hours:

40

Job Details:

The trainer is responsible for mastering the Epic application and departmental specific workflows as it relates to Patient Access and both Professional and Hospital billing and serves as a subject matter expert on the end-to-end workflow and data flow through the entire Epic Revenue Cycle. This individual is responsible for achieving in-depth knowledge of the patient access software and serves as a bridge between the hospital end users and the Epic build/implementation teams. The trainer is responsible for assisting with planning and coordinating Epic training for all staff and developing the policies and procedures to govern training and grant access. The trainer develops, builds and maintains the training environment, curriculum and test data. This individual reviews, analyzes and builds the system in collaboration with Epic, department representatives, subject matter experts and end users. This individual assists with testing for upgrades and releases of new functionality.

Department Specific Job Details:

• Training is a Hybrid position, must be willing to conduct both onsite in-person and virtual training.

Required Experience:

1-2+ years of revenue cycle experience, including registration, scheduling, prior authorization, and patient estimates.

Preferred Training Experience:

Experience creating training documents, including lessons, tip sheets, e-learning modules, and training videos.

Education:

High School Diploma or GED is required.

Associate degree from an accredited program is preferred

Certifications:

Epic Training Certification preferred.

Skills:

• Proficiency in Microsoft Office Suite required.


• Strong interpersonal skills required.


• Epic Registration and scheduling knowledge preferred for Access Trainer Role.


• Epic Billing knowledge preferred for Billing Trainer Role.


• Experience providing adult education and training preferred.