Revenue Cycle Trainer - Patient Access

Dayton Children's Hospital; Ohio; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Dayton Children's Hospital seeks an Epic Revenue Cycle Trainer to master Epic Patient Access and billing workflows. You will bridge end users with Epic build teams and lead training planning, materials, and access governance.

Hybrid role in Ohio requiring both onsite and virtual training; minimum 1–2 years revenue cycle experience; High School diploma required, Associate degree preferred. Epic Training Certification preferred.

Qualifications

• Requires 1–2+ years of revenue cycle experience (registration, scheduling, prior authorization, patient estimates).
• Epic Training Certification preferred.
• Proficiency in Microsoft Office Suite required.
• Excellent interpersonal and communication skills required.
• Experience developing training materials (lessons, tip sheets, e-learning, videos) preferred.
• Hybrid training role requiring onsite and virtual instruction.

Responsibilities

• Master the Epic application and departmental workflows for Patient Access and billing.
• Serve as SME on end-to-end Epic Revenue Cycle data flow.
• Plan and coordinate Epic training for staff; develop policies and procedures for training and access.
• Build and maintain the training environment, curriculum, and test data.
• Collaborate with Epic teams and end users to review and optimize the system.
• Assist with testing upgrades and new functionality.
• Hybrid training: conduct both onsite and virtual sessions.

Skills

MS Office

Interpersonal skills

Epic Registration

Epic Scheduling

Epic Billing

Adult education

Training experience

Education

High School Diploma or GED

Associate degree

Job description

Facility:

Work from Home - Hybrid - Ohio

Department:

Business Systems

Schedule:

Full time

Hours:

40

Job Details:

The trainer is responsible for mastering the Epic application and departmental specific workflows as it relates to Patient Access and both Professional and Hospital billing and serves as a subject matter expert on the end-to-end workflow and data flow through the entire Epic Revenue Cycle. This individual is responsible for achieving in-depth knowledge of the patient access software and serves as a bridge between the hospital end users and the Epic build/implementation teams. The trainer is responsible for assisting with planning and coordinating Epic training for all staff and developing the policies and procedures to govern training and grant access. The trainer develops, builds and maintains the training environment, curriculum and test data. This individual reviews, analyzes and builds the system in collaboration with Epic, department representatives, subject matter experts and end users. This individual assists with testing for upgrades and releases of new functionality.

Department Specific Job Details:

Training is a Hybrid position, must be willing to conduct both onsite in-person and virtual training.

Required Experience

• 1–2+ years of revenue cycle experience, including registration, scheduling, prior authorization, and patient estimates.

Preferred Training Experience

• Experience creating training documents, including lessons, tip sheets, e-learning modules, and training videos.

Education:

• High School Diploma or GED is required.
• Associate degree from an accredited program is preferred

Certifications:

• Epic Training Certification preferred.

Skills:

• Proficiency in Microsoft Office Suite required.
• Strong interpersonal skills required.
• Epic Registration and scheduling knowledge preferred for Access Trainer Role.
• Epic Billing knowledge preferred for Billing Trainer Role.
• Experience providing adult education and training preferred.