Revenue Cycle Trainer - Patient Access

Dayton Children's Hospital; Rome (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Dayton Children's Hospital is seeking an Epic Revenue Cycle Trainer. The role is hybrid (onsite and remote) in Ohio and focuses on Patient Access and both Professional and Hospital billing. The trainer will plan, build, and maintain training programs and materials, acting as a bridge between end users and Epic teams.

The ideal candidate has 1–2+ years in revenue cycle and experience creating training content. High school diploma required; associate degree preferred.

Qualifications

• Proficiency in Microsoft Office Suite required.
• Strong interpersonal and communication skills.
• Epic Registration and scheduling knowledge preferred for Access Trainer role.
• Epic Billing knowledge preferred for Billing Trainer role.
• Experience providing adult education and training preferred.

Responsibilities

• Master Epic application and workflows for Patient Access and billing.
• Serve as SME on end-to-end Epic Revenue Cycle data flow.
• Plan and coordinate Epic training for staff; develop training policies.
• Build and maintain training environment, curriculum and test data.
• Assist with testing upgrades and new functionality releases.

Skills

Microsoft Office

Interpersonal skills

Epic Registration knowledge

Epic Billing knowledge

Adult education/training

Education

High School Diploma or GED

Associate degree preferred

Job description

Job Details

The trainer is responsible for mastering the Epic application and departmental specific workflows as it relates to Patient Access and both Professional and Hospital billing and serves as a subject matter expert on the end-to-end workflow and data flow through the entire Epic Revenue Cycle. This individual is responsible for achieving in-depth knowledge of the patient access software and serves as a bridge between the hospital end users and the Epic build/implementation teams. The trainer is responsible for assisting with planning and coordinating Epic training for all staff and developing the policies and procedures to govern training and grant access. The trainer develops, builds and maintains the training environment, curriculum and test data. This individual reviews, analyzes and builds the system in collaboration with Epic, department representatives, subject matter experts and end users. This individual assists with testing for upgrades and releases of new functionality.

Facility

Work from Home - Hybrid - Ohio

Department

Business Systems

Schedule

Full time

Hours

40

Job Details

The trainer is responsible for mastering the Epic application and departmental specific workflows as it relates to Patient Access and both Professional and Hospital billing and serves as a subject matter expert on the end-to-end workflow and data flow through the entire Epic Revenue Cycle. This individual is responsible for achieving in-depth knowledge of the patient access software and serves as a bridge between the hospital end users and the Epic build/implementation teams. The trainer is responsible for assisting with planning and coordinating Epic training for all staff and developing the policies and procedures to govern training and grant access. The trainer develops, builds and maintains the training environment, curriculum and test data. This individual reviews, analyzes and builds the system in collaboration with Epic, department representatives, subject matter experts and end users. This individual assists with testing for upgrades and releases of new functionality.

Department Specific Job Details

• Training is a Hybrid position, must be willing to conduct both onsite in-person and virtual training.

Required Experience

• 1–2+ years of revenue cycle experience, including registration, scheduling, prior authorization, and patient estimates.

Preferred Training Experience

• Experience creating training documents, including lessons, tip sheets, e-learning modules, and training videos.

Education

• High School Diploma or GED is required.
• Associate degree from an accredited program is preferred

Certifications

• Epic Training Certification preferred.

Skills

• Proficiency in Microsoft Office Suite required.
• Strong interpersonal skills required.
• Epic Registration and scheduling knowledge preferred for Access Trainer Role.
• Epic Billing knowledge preferred for Billing Trainer Role.
• Experience providing adult education and training preferred.