Revenue Cycle Trainer - Patient Access

001 Dayton Childrens Hospital; Ohio; Hybrid; USD 60,000 - 75,000; Full time

Job summary

Dayton Children’s is seeking an Epic Revenue Cycle trainer to master patient access workflows and end-to-end billing processes. The role serves as a bridge between end users and Epic build teams, and leads training planning, curriculum development, and access governance.

The position requires 1–2+ years revenue cycle experience, high school diploma or GED, and preferred Epic training certification. Hybrid work entails both onsite and virtual sessions to train staff effectively.

Qualifications

• High School Diploma or GED is required.
• Associate degree preferred.
• Epic Training Certification preferred.
• Experience providing adult education and training preferred.

Responsibilities

• Master the Epic application and departmental workflows for Patient Access and revenue cycle.
• Plan and coordinate Epic training for staff.
• Develop policies and procedures to govern training and access.
• Build and maintain training environment, curriculum and test data.
• Assist with testing for upgrades and new functionality.

Skills

MS Office

Interpersonal skills

Epic Registration

Epic Billing

Adult education

Education

High School Diploma or GED

Associate degree

Job description

Facility: Work from Home - Hybrid - Ohio Department: Business Systems Schedule: Full time Hours: 40

Job Details

The trainer is responsible for mastering the Epic application and departmental specific workflows as it relates to Patient Access and both Professional and Hospital billing and serves as a subject matter expert on the end-to-end workflow and data flow through the entire Epic Revenue Cycle. This individual is responsible for achieving in-depth knowledge of the patient access software and serves as a bridge between the hospital end users and the Epic build/implementation teams. The trainer is responsible for assisting with planning and coordinating Epic training for all staff and developing the policies and procedures to govern training and grant access. The trainer develops, builds and maintains the training environment, curriculum and test data. This individual reviews, analyzes and builds the system in collaboration with Epic, department representatives, subject matter experts and end users. This individual assists with testing for upgrades and releases of new functionality.

Training is a Hybrid position

Training is a Hybrid position, must be willing to conduct both onsite in-person and virtual training.

Required Experience

• 1–2+ years of revenue cycle experience, including registration, scheduling, prior authorization, and patient estimates.
• Preferred Training Experience Experience creating training documents, including lessons, tip sheets, e-learning modules, and training videos.

Education

High School Diploma or GED is required. Associate degree from an accredited program is preferred.

Certifications

Epic Training Certification preferred.

Skills

• Proficiency in Microsoft Office Suite required.
• Strong interpersonal skills required.
• Epic Registration and scheduling knowledge preferred for Access Trainer Role.
• Epic Billing knowledge preferred for Billing Trainer Role.
• Experience providing adult education and training preferred.

At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference.

Our values

• We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
• We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
• We own every moment - We take pride in everything we do.
• We’re better together - We collaborate, communicate, and support one another to deliver optimal care.
• We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
• We value and respect each person - We create an inclusive space where everyone feels welcome and respected.

Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.