Retail Team Lead — Guest Experience & Results (Part-Time)

New Balance; Atlanta (GA); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Job summary

New Balance is seeking a part-time Retail Team Lead in Atlanta, GA to support opening and closing the store, drive results, and deliver a world-class guest experience. You’ll lead by example, coach associates, and ensure safety and store standards are met while maintaining flexibility to meet business needs.

The role emphasizes leadership, customer service excellence, and the ability to manage a dynamic retail environment, including weekends and holidays as required.

Qualifications

• 2 years' retail supervisory experience preferred.
• Strong customer service and verbal communication skills.

Responsibilities

• Lead by example on the sales floor and coach associates.
• Drive store KPIs through training and development of staff.
• Deliver a world-class guest experience using the GUEST service model.
• Open/close the store and ensure safety procedures are followed.

Skills

Retail supervision

Customer service

Verbal communication

Leadership

Flexible schedule

Education

High school diploma or equivalent

Job description

New Balance is seeking a part-time Retail Team Lead in Atlanta, GA to support opening and closing the store, drive results, and deliver a world-class guest experience. You’ll lead by example, coach associates, and ensure safety and store standards are met while maintaining flexibility to meet business needs.

The role emphasizes leadership, customer service excellence, and the ability to manage a dynamic retail environment, including weekends and holidays as required.