Retail Team Leader - Part-Time, Guest Experience & Growth

New Balance; Austin (TX); On-site; USD 2,190,000 - 3,279,000; Part time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401K plan

Lifestyle reimbursement

Job summary

New Balance is seeking a part-time Retail Team Lead in Austin, TX to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through New Balance’s core competencies and coach associates on a daily basis.

The role requires flexible scheduling, strong communication, and a driven, customer-focused approach to achieve KPIs and maintain store safety standards.

Qualifications

• Must be 18 years of age or older.
• 2 years’ retail supervisory experience preferred.
• Strong customer service and verbal communication skills.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results-driven in achieving our store key performance indicators through training and development of our associates
• Deliver a great guest experience utilizing our GUEST service model
• Opening/closing the store
• Follow safety and reporting regulations, including proper lifting procedures

Skills

Leadership

Customer service

Verbal communication

Flexible schedule

Education

High school diploma or equivalent

Job description

New Balance is seeking a part-time Retail Team Lead in Austin, TX to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through New Balance’s core competencies and coach associates on a daily basis.

The role requires flexible scheduling, strong communication, and a driven, customer-focused approach to achieve KPIs and maintain store safety standards.