Retail Shift Leader - Incentive Pay & Growth

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Annual raises & production bonuses

Free skill-building and career develop

Generous team member discounts

Full-time benefits including medical,

Job summary

Goodwill Industries of the Southern Piedmont is hiring for a store role in Charlotte, NC. It offers starting pay of $17.00/hour, annual raises, production bonuses, free skill-building classes, generous discounts, and full-time benefits including medical, dental, vision, PTO, and tuition reimbursement.

You will support store operations, manage deposits, handle refunds, and help donors and customers with friendly service.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Support store operations and staff management to keep our store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure customers and donors receive friendly, prompt service.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Step in to assist with store team duties as needed.
• Leads floor operations to include managing, sorting, and moving donations with purpose.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont is hiring for a store role in Charlotte, NC. It offers starting pay of $17.00/hour, annual raises, production bonuses, free skill-building classes, generous discounts, and full-time benefits including medical, dental, vision, PTO, and tuition reimbursement.

You will support store operations, manage deposits, handle refunds, and help donors and customers with friendly service.