Retail Store Leader — Quarterly Incentives & Benefits

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Starting pay $20.95/hour

Annual merit increases & production–|?

Free career development classes

Generous employee discounts

Full-time benefits: medical, dental, &

Job summary

Goodwill Industries of the Southern Piedmont is seeking an Assistant Store Manager to help lead the daily operations of a Charlotte retail store and donation center. You’ll support the Store Manager in creating a positive, productive environment for customers and teammates.

Starting pay is $20.95/hour with annual merit increases, production bonuses, and full benefits including medical, dental, vision, PTO, and tuition reimbursement.

Qualifications

• High school diploma or GED required.
• At least 2 years of retail management experience.
• Customer-focused, hands-on leadership in a fast-paced environment.
• Regular lifting up to 50 pounds and local travel may be involved.

Responsibilities

• Lead store activities to ensure strong sales and production performance.
• Support recruitment, interviewing, hiring, and onboarding of new team members.
• Train and develop staff in alignment with company standards.
• Review and verify daily sales reports, deposits, and financial procedures.
• Coordinate product flow and shipments to ensure inventory meets sales goals.
• Open and close the store, manage deposits, and secure the building.
• Provide excellent customer and donor service, including resolving complaints.
• Supervise the processing of donated goods to ensure quality and sales readiness.

Skills

Leadership

Customer focus

Team development

Organizational skills

People management

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont is seeking an Assistant Store Manager to help lead the daily operations of a Charlotte retail store and donation center. You’ll support the Store Manager in creating a positive, productive environment for customers and teammates.

Starting pay is $20.95/hour with annual merit increases, production bonuses, and full benefits including medical, dental, vision, PTO, and tuition reimbursement.