Retail Shift Manager – Earn Incentive Pay

Goodwill Industries of the Southern Piedmont; Fort Mill (SC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Starting pay $17/hr

Annual raises

Career development

Team member discounts

Full benefits

Job summary

Goodwill Industries of the Southern Piedmont is seeking a Retail Associate in Fort Mill, SC to support store operations, staff management, and customer service. You will open/close the store, manage deposits, and ensure a welcoming environment for customers and donors.

The role offers starting pay of $17.00/hour with annual raises and production bonuses, plus full benefits including medical, dental, vision, PTO, and tuition reimbursement. Local travel may be required.

Qualifications

• High school diploma or GED required.
• 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination).
• Regularly lifting up to 50 pounds, standing, walking; some local travel involved.

Responsibilities

• Support store operations and staff management to keep our store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure customers and donors receive friendly, prompt service.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Lead floor operations and supervise employees when managers are unavailable.
• Report safety or theft concerns to store leadership.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont is seeking a Retail Associate in Fort Mill, SC to support store operations, staff management, and customer service. You will open/close the store, manage deposits, and ensure a welcoming environment for customers and donors.

The role offers starting pay of $17.00/hour with annual raises and production bonuses, plus full benefits including medical, dental, vision, PTO, and tuition reimbursement. Local travel may be required.