Retail Operations Supervisor - Inventory, Service & People

JCPenney; Wesley Chapel (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with Company Match

Associate Discount

Job summary

JCPenney in Wesley Chapel, FL is seeking an Operations Supervisor to help drive profitable sales growth by optimizing store merchandise and leading Operations associates.

You will supervise customer service, oversee stockroom and RFID processes, manage pricing/signing, and coach the team to meet performance standards.

The role offers benefits including medical/dental/vision, 401(k) with company match, paid time off, and associates discount.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.

Responsibilities

• Customer Service & Sales - direct the team and resolve customer issues professionally.
• Store Operations - manage inventory, RFID processes, pricing and signage.
• Stockroom & General Operations - oversee receiving, shipping and logistics with third-party carriers.
• Team Development - train and coach associates on policy compliance.
• Performance Standards - meet shrink, safety, Omnichannel, scheduling, and attendance targets.

Skills

Retail leadership

Customer service

Team leadership

Communication

Education

Bachelor's degree or equivalent work experience

Job description

JCPenney in Wesley Chapel, FL is seeking an Operations Supervisor to help drive profitable sales growth by optimizing store merchandise and leading Operations associates.

You will supervise customer service, oversee stockroom and RFID processes, manage pricing/signing, and coach the team to meet performance standards.

The role offers benefits including medical/dental/vision, 401(k) with company match, paid time off, and associates discount.