Retail Operations Lead — In-Stock & Team Performance

JCPenney; Panama City (FL); On-site; USD 28,929 - 36,162; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with Company match

Associate discount

Job summary

JCPenney in Florida is seeking an Operations Supervisor to drive profitable growth by keeping stock available, supervising associates, and executing daily store operations.

You will lead customer service, manage inventory, RFID updates, pricing, and merchandising tasks while coaching the team to meet performance standards and safety rules.

Eligible associates receive benefits including medical/dental/vision, life insurance, paid vacation, 401(k) with company match, and employee discounts.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.
• Strong leadership and communication skills.
• Ability to coach associates and enforce policies.

Responsibilities

• Customer Service & Sales: Direct the team, resolve customer issues, and drive fast-paced merchandising.
• Store Operations: Manage inventory, RFID updates, pricing, and signing activities.
• Stockroom & General Operations: Oversee stockroom processes, receiving, shipping, and logistics.
• Team Development: Coach and develop associates; monitor performance and compliance.
• Performance Standards: Achieve shrink, safety, scheduling efficiency, and profitability goals.

Skills

Leadership

Customer service

Communication

Operational excellence

Education

Bachelor's degree or equivalent

Tools

RFID systems

Stock management systems

Job description

JCPenney in Florida is seeking an Operations Supervisor to drive profitable growth by keeping stock available, supervising associates, and executing daily store operations.

You will lead customer service, manage inventory, RFID updates, pricing, and merchandising tasks while coaching the team to meet performance standards and safety rules.

Eligible associates receive benefits including medical/dental/vision, life insurance, paid vacation, 401(k) with company match, and employee discounts.