Store Operations Supervisor: Elevate Service & Stock

JCPenney; Little Rock (AR); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking an Operations Supervisor to contribute to profitable sales growth by driving store merchandise in-stocks, supervising Operations associates, and executing key tasks.

You will manage inventory processes, RFID, pricing, and signing, while leading training and policy compliance. The role focuses on achieving performance standards across shrink, safety, omnichannel, scheduling, and attendance.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.
• Strong communication across teams and ability to influence at all levels.

Responsibilities

• Drive store merchandise in-stocks and assist sales growth.
• Supervise Operations associates and execute operational tasks.
• Oversee inventory counts and ensure in-stock accuracy; manage RFID processes and stock updates.
• Coach and develop associates and ensure policy compliance.
• Maintain performance standards across shrink, safety, omnichannel, scheduling, and attendance.

Skills

Retail leadership

Customer service

Team development

Communication

Performance management

Education

Bachelor degree or equivalent work experience

Tools

RFID process

Inventory systems

Job description

JCPenney is seeking an Operations Supervisor to contribute to profitable sales growth by driving store merchandise in-stocks, supervising Operations associates, and executing key tasks.

You will manage inventory processes, RFID, pricing, and signing, while leading training and policy compliance. The role focuses on achieving performance standards across shrink, safety, omnichannel, scheduling, and attendance.